Press Hall offers a 60-day return policy. Returns must be in new, unworn and unwashed condition. We reserve the right to refuse any decorated, worn, or damaged items.
Our return policy details are below. Please contact Customer Care if you have any additional return-related questions. Otherwise, click here to start your return process with the provided shipping return label.
A refund will be issued once we have received your returned item(s). We charge a $7 flat fee to ship returns. Any items that are damaged when we receive them are not eligible for a refund. Your refund will be credited to the form of payment used for the original transaction, in the amount of the product price minus any shipping charges, if applicable. Please note that credit card refunds may take up to 10 business days to fully process.
Defective or Damaged Items
Press Hall strives to provide you with quality products. If you received a defective or damaged item, please contact our Customer Care team within three days of receiving your order so we can make it right.
We do not offer an exchange option at this time. However, you can return your unused and unwanted items for a refund within 60 days of your order.
Discontinued or closeout items are not returnable or eligible for a refund. These products are marked as non-refundable on their product pages.
How long do I have to return my order?
Press Hall offers a 60-day return window.
Is my item eligible for a return/refund?
Your item is eligible for a return and refund if:
Your order was placed less than 60 days ago.
The item is in new, unwashed, and unworn condition.
The item was not listed as discontinued, closeout, or otherwise non-refundable at purchasing.
Can I return with my own shipping method?
No. All returns must be completed using the return process provided. The Press Hall standard process requires a $7 flat fee shipping label to ensure an expedited return.
Will my shipping charges be refunded?
Refunds are issued for the amount paid for products. Shipping charges are non-refundable.
I received a defective product. What should I do?
Press Hall aims to provide you with quality products. If you received a defective item, please contact our Customer Care team within three days of receiving your order so we can make it right.